PLUMBLINE: BIBLE STUDY · SUPPORT
Plumbline Support
We are glad to help. Email dev@sarperdijital.com and we will reply as soon as we can.
Common questions
- Do I need an account?
- No. Plumbline works without an account. Your journal is stored, encrypted, on your iPhone.
- How do I back up or move my journal?
- Open Settings in the app and choose “Export my journal.” Save the file to Files or send it to yourself.
- How do I delete my data?
- Open Settings and choose “Delete all my data.” This removes your studies, notes, prayers and guide conversations from your iPhone. It cannot be undone.
- How do I turn off the AI study guide?
- Open Settings and turn off “AI study guide.” Nothing is sent until you agree again.
- How do I cancel my subscription?
- Subscriptions are managed by Apple. On your iPhone, open Settings > Apple ID > Subscriptions, choose Plumbline and tap Cancel Subscription. Refunds for App Store purchases are handled by Apple at reportaproblem.apple.com.
- I got a new phone. How do I get my subscription back?
- Sign in with the same Apple Account, open the app’s paywall and tap “Restore purchases.” To move your journal, export it on the old phone first.
- Which translations are included?
- The Berean Standard Bible (BSB), King James Version (KJV) and World English Bible (WEB). All three work offline.