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Instagram message automation

Answer Instagram DMs in your brand's voice.

A DM assistant that answers Instagram messages using info your brand has provided and approved. If the answer isn't clear or a request needs a closer look, it passes it to your team.

DM flow
  1. DM comes in
  2. Approved reply
  3. Team hand-off
  • Answers common questions with your approved info
  • Replies to new messages quickly
  • Sends special requests to your team

Your data stays protected

  • Your automations run on our own servers in the United States.
  • Our team never reads your message contents.
  • Your data is deleted automatically. You don’t have to ask.
  • Setup and maintenance are done by our own team, never outsourced.

WhatsApp and Telegram messages are delivered through those platforms’ own infrastructure.

Details: Privacy Policy

Who is it for?

  • Brands that get the same questions over and over in Instagram DMs
  • Social media teams that want to reply to new messages faster
  • Businesses that want special requests passed to the right person

How does it work?

  1. Brand details

    The assistant only uses information your brand provides and approves.

  2. Setup

    Our team sets up the DM assistant and the rules for handing chats to your team.

  3. Support

    After launch, we are here for any usage or technical questions.

What you need

  • An Instagram professional account linked to a Facebook Page

Frequently asked questions

What information does the assistant use?

Only what your brand provides and approves. If the answer isn’t clear, or a request needs a closer look, it passes it to your team.

How do I get started?

Online payment opens soon. Email us and we’ll confirm the scope and the next steps with you. You pay the setup fee first. The monthly subscription starts after the first month. We schedule the setup with you.

Is the first month really free?

Yes. You pay only the setup fee ($399) first. The monthly fee starts 30 days later. If you cancel before then, you are never charged the monthly fee.

What do the setup fee and monthly fee cover?

The setup fee covers getting the workflow live for your business. The monthly subscription covers usage and ongoing support.

How long does setup take?

Setup usually takes 3–7 business days.

When can I reach support?

Monday–Saturday, 9 am–6 pm Turkey time (UTC+3), by email.

Where is my data kept?

Your automations run on our own servers in the United States. Our team never reads your message contents, and your data is deleted automatically. WhatsApp and Telegram messages are delivered through those platforms’ own infrastructure.