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WhatsApp order updates

Let customers track their order on WhatsApp.

When an order is placed, shipped and delivered, your customer gets a WhatsApp message from your brand. You get fewer "Where is my order?" questions, and your team doesn’t have to write each update by hand.

From order to customer
  1. Order comes in
  2. Message is prepared
  3. Customer gets a WhatsApp
  • Order, shipping and delivery updates go out automatically
  • Fewer "Where is my order?" questions
  • Questions are passed to your team

Your data stays protected

  • Your automations run on our own servers in the United States.
  • Our team never reads your message contents.
  • Your data is deleted automatically. You don’t have to ask.
  • Setup and maintenance are done by our own team, never outsourced.

WhatsApp and Telegram messages are delivered through those platforms’ own infrastructure.

Details: Privacy Policy

Who is it for?

  • Sellers who take orders on a marketplace or their own store
  • Teams that answer shipping questions every day
  • Stores that want a better customer experience on WhatsApp

How does it work?

  1. Confirm scope

    Online payment opens soon. Email us and we’ll confirm the scope and the next steps with you. The first month of the subscription is free.

  2. Plan together

    We plan the setup with you around how your business works.

  3. Go live

    We set up the workflow, test it with you and turn it on.

What you need

  • A WhatsApp Business Platform account
  • Admin access to your store or order system
  • Supported store platforms are confirmed during setup

Frequently asked questions

How do I get started?

Online payment opens soon. Email us and we’ll confirm the scope and the next steps with you. You pay the setup fee first. The monthly subscription starts after the first month. We schedule the setup with you.

Is the first month really free?

Yes. You pay only the setup fee ($299) first. The monthly fee starts 30 days later. If you cancel before then, you are never charged the monthly fee.

What do the setup fee and monthly fee cover?

The setup fee covers getting the workflow live for your business. The monthly subscription covers usage and ongoing support.

How long does setup take?

Setup usually takes 3–7 business days.

When can I reach support?

Monday–Saturday, 9 am–6 pm Turkey time (UTC+3), by email.

Are WhatsApp messaging fees included?

WhatsApp messaging fees are billed separately by Meta and are not included in our price.

Where is my data kept?

Your automations run on our own servers in the United States. Our team never reads your message contents, and your data is deleted automatically. WhatsApp and Telegram messages are delivered through those platforms’ own infrastructure.