My account

Store automation

Your store's questions, answered on WhatsApp.

A store assistant that handles product, order and delivery questions using the info you provide. If the answer isn't clear or the customer needs a personal touch, it passes the chat to your team.

Where does a customer question go?
  1. Product question
  2. Delivery info
  3. Team hand-off
  • Answers product, order and delivery questions
  • Replies to new messages right away
  • Hands off to your team when unsure

Your data stays protected

  • Your automations run on our own servers in the United States.
  • Our team never reads your message contents.
  • Your data is deleted automatically. You don’t have to ask.
  • Setup and maintenance are done by our own team, never outsourced.

WhatsApp and Telegram messages are delivered through those platforms’ own infrastructure.

Details: Privacy Policy

Who is it for?

  • Stores that answer product, order and delivery questions on WhatsApp
  • Customer service teams answering the same questions many times a day
  • Businesses that want every new message answered right away

How does it work?

  1. Store details

    We use your product, order and delivery info to set what the assistant can answer.

  2. Setup

    Our team sets up the assistant and the rules for handing chats to a person.

  3. Support

    After launch, we are here for any usage or technical questions.

What you need

  • A WhatsApp Business Platform account
  • Admin access to your store or order system
  • Supported store platforms are confirmed during setup

Frequently asked questions

What does the assistant do when it isn’t sure?

If the answer isn’t clear, or the question needs personal attention, it hands the chat to a person on your team.

Are WhatsApp messaging fees included?

WhatsApp messaging fees are billed separately by Meta and are not included in our price.

How do I get started?

Online payment opens soon. Email us and we’ll confirm the scope and the next steps with you. You pay the setup fee first. The monthly subscription starts after the first month. We schedule the setup with you.

Is the first month really free?

Yes. You pay only the setup fee ($499) first. The monthly fee starts 30 days later. If you cancel before then, you are never charged the monthly fee.

What do the setup fee and monthly fee cover?

The setup fee covers getting the workflow live for your business. The monthly subscription covers usage and ongoing support.

How long does setup take?

Setup usually takes 3–7 business days.

When can I reach support?

Monday–Saturday, 9 am–6 pm Turkey time (UTC+3), by email.

Where is my data kept?

Your automations run on our own servers in the United States. Our team never reads your message contents, and your data is deleted automatically. WhatsApp and Telegram messages are delivered through those platforms’ own infrastructure.